Solutions
Contact centers
More connects, fewer dead dials
Feed your dialer live reachability so agents spend time talking to people, not listening to disconnection tones.
The problem
Agents and predictive dialers waste a large share of the day on disconnected and unreachable numbers, dragging down connect rates and morale.
1 callevery reachability signal
What changes with Qualmie
- Pre-screen lists for live, reachable numbers
- Feed reachability into your dialer in real time
- Route by line type for the right channel
- Raise connect rates without adding headcount
The APIs behind it
All products →Reachability
Can it receive a call or SMS today?
Know whether a live number can actually take a call or text before you spend on delivery or dialing.
Liveliness
Is this number active right now?
Confirm a number is well-formed, assigned, and live on a carrier network at request time — not just correctly formatted.
Line & Carrier
Who carries it, and what kind of line?
Resolve the current carrier, country, and line type — mobile, landline, VoIP or toll-free — including ported numbers.